Privacy Policy – GYAANO

GYAANO (“App”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our App.

1. Information We Collect

• Phone Number – used for OTP-based account verification.
• Name, Email Address & Password – used to create and manage your account.
• Payment Information – when you purchase study notes or premium content, payment is processed securely by third-party payment providers (we do not store your card/bank details).
• Usage Data – such as device information, app usage patterns, and logs, to improve user experience.
• Device or Other IDs – we may collect identifiers (such as Advertising ID, Android ID, IMEI, BSSID, MAC address) for analytics, fraud prevention, and to enhance app functionality.

2. How We Use Your Information

• Provide, manage, and improve our educational services.
• Verify your identity and secure your account.
• Process payments for premium content.
• Send important updates, notifications, or support messages.
• Comply with legal obligations.

3. Sharing of Information

We do not sell or trade your personal information. We may share your information only in these cases:

• With Service Providers – trusted third-party vendors (e.g., payment gateways, analytics tools) who help us operate the App.
• For Legal Requirements – if required by law, regulation, or government request.

4. Data Security

• We use reasonable security measures to protect your data against unauthorized access or misuse.
• However, no method of storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a user, you have the right to:

• Access and update your personal information.
• Request deletion of your account and related data.
• Opt out of non-essential communications.

To exercise these rights, contact us at gyaanoofficial@gmail.com.

6. Children’s Privacy

• Our services are intended for users above the age of 13.
• We do not knowingly collect data from children under 13. If you believe a child has provided personal information, please contact us for removal.

7. Third-Party Services

• Payments and certain features may be powered by third-party providers.
• These providers have their own privacy policies, and we recommend reviewing them separately.

8. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. Any changes will be posted with the updated effective date.
• Continued use of the App indicates your acceptance of the updated Policy.

9. Contact Us

For any questions about this Privacy Policy, please contact us at:

📧 gyaanoofficial@gmail.com